As part of our sustainability efforts and to protect community health, GWSA is now a smoke-free property with effect from 1 Jan 2024. Smoking will only be allowed at the designated smoking area on Level 1 @ West Garden.
We allow short-term lease with a minimum occupation period of 6 nights.
Visa, Master and American Express cards accepted.
Full advance payment payable must be made upon confirmation of reservation.*
*Goods and Services Tax (GST) will be charged based on prevailing rates as levied by the Government of Singapore at 8% from 2023.
A deposit for Miscellaneous charge of S$250.00 will be required from the occupant (by Cash or Credit Card). For personal bookings, Security Deposit will be waived for stays 1 month and below on condition that payment for the first month is received in full prior to check-in. For 1 month to 3 month stay, a Security Deposit equivalent to the half of monthly rate is required. For 3 month stay and above, a Security Deposit equivalent to the monthly rate is required.
We do accept pets and a pet levy applies at $20.00 (exclusive of taxes) per pet per day. A maximum of 2 pets are allowed in each apartment.
Maximum number of “permitted occupants” is 2 to a 1-bedroom, 4 to a 2-bedroom, 6 to a 3-bedroom and 8 to a 4-bedroom apartment unit.
An additional roll-away bed is at $60.00 (exclusive of taxes) per night and only limit to 1 additional bed per apartment. We provide complimentary baby crib upon request and are subject to availability.
The official check-in time is 1500 hours and check-out time is 1200 hours. In the event of early check-in before 1500 hours, we would recommend you to pre-block the apartment one day before arrival. Similarly, for late departures, reserving an additional night will guarantee your late check-out.
Our Service Desk operates from 0700 hours to 2200 hours daily. In the event of check-in after operating hours, there will be security personnel to assist you with a simple check-in and our guest services will contact you the next day for official registration.
Our rates include the following:
For confirmed reservations with stay period up to 1 month, a written notice of at least two (2) weeks prior to original arrival date is required for an amendment to a later arrival date OR the cancellation of a confirmed reservation. Failing this, a one-week Cancellation/No Show Fee based on the Best Flexible Rate, subject to Prevailing Goods and Services Tax (GST) will be charged. Cancellation Policies differ for extended stays beyond 1 month, Special Promotions and Offers – please reference the applicable Terms & Conditions for the said reservation.
Current travel restrictions for COVID-19
For regions affected by government-issued travel restrictions, Cancellation Fees will be waived. All changes or cancellations must be made 24 hours prior to scheduled arrival.
For further assistance, please contact firstname.lastname@example.org