Terms & Conditions - Great Rewards

Terms & Conditions for award of Great Rewards Points for apartment stays at Great World Serviced Apartments in Singapore 

Definitions: 

In these terms and conditions, the definition of terms shall be set out below, except where the context otherwise requires: 

“Allgreen Group”: 

 Means Allgreen Properties Ltd, its subsidiaries and affiliates from time to time. 

“GWCC”: 

 Means GWC Commercial Pte. Ltd, or such other entity of the Allgreen Group which may be managing the Programme from time to time. 

“Earning Rate”: 

Means the rate for the award of Great Reward Points pursuant to the Qualifying Rates. 

 “Great Rewards”: 

Means the Loyalty Programme established and managed by GWC Commercial Pte Ltd for Great World, Tanglin Mall and such other malls as may be added from time to time; 

“Great Rewards Points”:  

Means the unit of measurement of Great Rewards Points awarded to Members in accordance with these terms and conditions. 

“GWC”: 

 Means GWC Serviced Apartments Pte. Ltd. or such other entity of the Allgreen Group which may be managing the Programme from time to time. 

 “Member”: 

Means an individual whom has registered and accepted in the Great Rewards Loyalty Programme; 

“Programme”: 

Means the programme managed by GWC pursuant to these terms and conditions whereby Great Rewards Points may be awarded to Members. 

“Qualifying Rates”: 

Means any rate for each apartment-type as determined by GWC in its sole and absolute discretion, published in Section C below from time to time and subject to these terms and conditions for a Member to be eligible for Great Rewards Points. 

 “Qualifying Reservation Channel”: 

Means GWC’s official apartment reservation channels such as https://stay.greatworld.com.sg/, GWC official telephone reservation hotlines, through GWC approved reservation channels as may be specified by GWC from time to time. Unless otherwise specified by GWC, third party online platforms, online service providers or online travel agents, such as Expedia.com, Booking.com, TripAdvisor.com, etc, are not Qualifying Reservation Channels. 

“Serviced Apartment” means the serviced apartments operated by GWC at 2 Kim Seng Walk, Singapore 239404; 

(b) General Terms & Conditions  

1. These terms and conditions apply to the Programme.

2. GWCC & GWC may amend these terms and conditions from time to time in its sole and absolute discretion upon posting the amended version at the Programme Website at https://stay.greatworld.com.sg/perk/rewards/greatrewards/ & https://greatrewards.com.sg/terms-conditions/. By Members’ continued participation in the Programme, Members agree to be bound by these terms and conditions as the same may be updated, amended, or varied from time to time.

3. The offer is available for stays between 1st March 2024 and 28th February 2025 at the Serviced Apartments.

4. Great Rewards Points will only be awarded to Members who are occupants of the apartment and are not transferrable to other Members.

5. Members must provide their Great Rewards Membership number at the time of making reservations and present their proof of membership and photo identity documents at the time of check-in for the purposes of identity verification to earn Great Rewards Points in accordance with below.

6. Points may be awarded for stays up to thirty days prior to the furnishing of membership details to GWSA.  

7. Members who make apartment reservations at the Qualifying Rates through Qualifying Reservation Channels will be awarded Great Rewards Points in accordance with below during their stay at the Serviced Apartments.

8. GWC (in consultation with GWCC) reserves the right to change the Earning Rate and the exclusions in relation thereto. 

9. Great Rewards Points will be credited to the Member’s account 4 weeks after a qualifying stay under this Programme at Qualifying Rates. Subject to compliance with these Programme terms and conditions.

10. By participating in the Programme, Members consent to GWC & GWCC’s use of their personal information (including their name, Great Rewards membership number and qualifying stay information) in accordance with these terms and conditions and agree to Allgreen’s Privacy Policy at: https://www.allgreen.com.sg/privacy-policy/ 

11. Notwithstanding any other terms or conditions in these terms and conditions, GWC and its Programme partner, GWCC, shall not be liable to any Member for any loss, damage, inconvenience, moral distress, cost and expense of any nature (including, without limitation for any act, omission, neglect or wilful default on the part of GWC or GWCC’s agents, contractors, correspondents and/or their respective officers and employees) which in any way may be suffered or incurred by any Member or by any other person in respect of or in connection with the Programme, including without limitation any award of Great Rewards Points. Members agree to release and discharge GWC and GWCC from all claims in relation to the aforesaid loss, damage, inconvenience, embarrassment, cost and/or expense.

12. Each of these terms and conditions is severable and distinct from one another and if at any time, any one or more of these terms and conditions or any part thereof is or becomes invalid, illegal, or unenforceable, the validity, legality or enforceability of the remaining provisions will not thereby be affected or impaired in any way.

13. The rights and remedies provided in these terms and conditions are cumulative and not exclusive of any other right or remedies (whether provided by law or otherwise).

14. No failure on the part of GWC or GWCC to exercise and no delay on the part of GWC or GWCC in exercising any right or remedy under these terms and conditions will operate as a waiver of such right or remedy, nor will any single or partial exercise of any right or remedy preclude any other or further exercise of such right or remedy or the exercise of any other right of remedy. Any waiver by GWC or GWCC of their respective rights or remedies in respect of any terms under these terms and conditions or any breach of these terms and conditions on the part of a member must be in writing and may be given subject to such terms and conditions as GWC or GWCC may deem fit and is effective only in the instance and for the purpose for which it is given.

15. These terms and conditions are governed by and shall be construed in accordance with the laws of Singapore. Members hereby irrevocably submit to the jurisdiction of the Singapore courts.
    
16. Each apartment is limited to one redemption per apartment and points are not to be split.  

(c) Specific Terms & Conditions for Award of Great Rewards Points 

1. Great Rewards Points may be awarded for apartment stays at the Serviced Apartments at Qualifying Rates booked through Qualifying Reservation Channels. No Great Rewards Points will be awarded for apartment stays booked through reservation channels that are not Qualifying Reservation Channels. If in doubt, Members should contact GWC for further clarification on exclusions and/or limitations before making reservations. 

2. Great Rewards Points are awarded pursuant to the following Earning Rate. Points will be rounded down to the nearest whole number.

3. Great Rewards Points are not awarded for Government and local taxes, commissions, service charges, tips, telephone charges, business centre charges, transportation, additional perks such as Breakfast Basket, EZ link card, Great World vouchers, additional Nespresso capsules, roll away bed, pet levy, any third-party services contracted by GWC, late charges, no-show charges, and cancellation penalties.
    
4. Earning Rate: SGD5 = 20 points

5. Members will have to meet the minimum Qualifying Rates for Great Reward Points to be awarded.

6. In case of dispute over the calculation of Great Rewards Points to be awarded, GWC and GWCC’s joint decision shall be final.